Latest News & Updates

If you're using Indian Shared Hosting, please take the following steps:

1. Log in to your client area to check your new server IP and hostname.

2. If you're using Cloudflare or custom DNS, update your A record with the new IP address.

3. Your website will be live shortly after the DNS update.

If you face any issues, please raise a support ticket with a clear description and screenshots (if possible). Our support team is actively monitoring and ready to help.

Thank you for your cooperation.

Dear Customers,

We sincerely apologize for the recent downtime experienced on our Indian Shared Hosting and VPS servers.

The issue started on the night of 30th, when a technical problem occurred in the datacenter's node network. Our team, along with datacenter engineers, resolved the network issue by around 3:00 AM.

Unfortunately, at around 6:00 AM, a disk failure occurred that affected several VPS containers and data from some shared hosting accounts. Due to the sensitivity of the data, the datacenter involved their Level 3 engineers, who reached by noon and began working carefully on the issue.

Seeing the delay and understanding the urgency, AquaHost purchased a new dedicated server and set it up for all Indian Shared Hosting clients. We began restoring backup data (over 950GB) and, by midnight, we were able to bring back 90% of the websites online.

We truly regret the inconvenience this has caused and thank you for your patience and understanding.

Dear Customers,

On 27th May, our Indian server experienced a 10-minute downtime due to a network issue at the datacenter.

To resolve this issue permanently, our datacenter team is currently performing server migration and maintenance. During this process, you may face temporary downtime or slow performance.

We kindly request your patience — the situation is expected to be fully resolved by 2:00 PM today.

Thank you for your understanding and cooperation.

Dear Customer,

We would like to inform you that an urgent maintenance is currently underway on our Singapore server.

Maintenance Window:
11:49 AM to 12:49 PM IST

Your website may be temporarily inaccessible during this period.
However, services are expected to be restored no later than 12:50 PM. In most cases, your website should be live again by 12:25 PM.

We apologize for the inconvenience and appreciate your patience and understanding.

Best Regards,
Technical Team

Dear Users,

We would like to inform you that the recent high-level DDoS attack targeting our Singapore-based shared server has been successfully mitigated. The attack had temporarily impacted network connectivity and performance, but our data center team has worked diligently to restore normal operations.

All services are now running smoothly. Your websites and data remain completely safe and unaffected.

We appreciate your patience and cooperation during this disruption. If you are still facing any issue, please contact our support team.

Thank you for your continued trust in AquaHost.