Dear Valued Customers,
We are pleased to announce that our Indian server migration has been successfully completed. All customer websites have been migrated to our new, high-performance server infrastructure.
What's New
Your hosting services are now running on an upgraded server with:
Improved Performance: Faster loading speeds and better response times
Enhanced Stability: More reliable uptime and server stability
Optimized Infrastructure: Better resource allocation and modern configurations
Better Overall Experience: Improved performance across all services
All websites are now live and operational.
Action Required: Cloudflare & External DNS Users
If you are using Cloudflare or managing your DNS settings externally, you must update your DNS records with the new server IP address.
How to Access Your New Server Details:
Login to your AquaHost Client Area
Navigate to your service/product details section
Find your new server information:
IP Address
Hostname
Login URL
Nameservers
Please update these details in your Cloudflare or DNS management panel to ensure your website continues functioning properly.
Experiencing Issues?
If you notice any problems with your website or discover that some data has not been migrated:
Raise a support ticket from your AquaHost account
Describe the issue or missing data in detail
Our technical team will investigate and resolve it immediately
Important: Old Server Shutdown Notice
The old server will be permanently shut down on 29th December 2025 at 12:00 AM (midnight).
Please verify that all your data has been migrated successfully. If you find any missing or incomplete data, contact us immediately before the deadline so we can restore it from the old server.
Regarding Recent Downtime
We sincerely apologize for the extended downtime experienced over the past few days. We understand the inconvenience this has caused to you and your business operations.
Reason for Extended Downtime:
Due to the weekend combined with Christmas festival holidays, our datacenter had limited staff availability, resulting in longer-than-expected resolution times.
Our Response:
27th December: Immediately upon server failure, we set up a new high-performance server and began manual migration
28th December: Once the old server came online, we completed data migration to the new infrastructure
Current Status: All services now running on improved, stable infrastructure
Happy New Year 2026
As we approach the new year, we want to express our heartfelt gratitude for your continued trust and support.
Your faith in AquaHost motivates us to constantly improve and deliver better services. We are committed to providing excellent hosting solutions at affordable prices, and we will continue working diligently to exceed your expectations in 2026.
We wish you and your loved ones a prosperous and successful New Year 2026!
Thank you for being a valued part of the AquaHost community.
