Latest News and Updates | Notifications & Announcements

Announcement: Temporary Outage on Singapore Shared Server

Dear Clients, We would like to inform you that our Singapore Location Shared Server is currently experiencing a temporary outage due to an unexpected...

Dear Clients,

We would like to inform you that our Singapore Location Shared Server is currently experiencing a temporary outage due to an unexpected issue at the Data Centre level.

Please note that this issue is not from our end, and the Data Centre’s engineering team has not provided any official ETA for full restoration at this moment.

Our technical team is in continuous communication with the Data Centre and is actively monitoring the situation.
As soon as the services remain fully stable for an entire day, we will update all clients through an official announcement.

We sincerely apologize for the inconvenience caused and truly appreciate your patience and understanding during this time.

If you are facing any additional issues, please feel free to raise a support ticket, and our team will be happy to assist you.

Thank you for your cooperation and understanding.

Posted on: December 2, 2025

Important Announcement – Offshore Server Migration

Dear Offshore Users,We want to inform you that we have successfully migrated our offshore server to a new high-performance node.This migration was nec...

Dear Offshore Users,

We want to inform you that we have successfully migrated our offshore server to a new high-performance node.
This migration was necessary due to unusually high load and stability concerns on the previous server.

All user accounts, data, and services have been safely moved to the upgraded environment.

Important: Action Required (Cloudflare Users)

You must have to update your DNS records within 24 hours.

Why?
After 24 hours, the old server will be fully shut down, and any domain still pointing to the old system may stop working.

This update is mandatory to ensure uninterrupted service.

Expected Behavior

DNS propagation typically completes within 12 hours , sometimes up 24 to 48 , depending on DNS.

Some temporary delays or caching issues may occur — this is normal during migration.

Thank You

We truly appreciate your patience and cooperation during this essential upgrade.
Our team will continue monitoring the new server closely to ensure stability and smooth performance.

If you face any issue, please raise a support ticket.

Posted on: November 19, 2025

Important Announcement – Offshore Server Outage (Data Centre Side Attack)

Dear Valued Offshore Customers,We want to inform you that our offshore server is currently facing an unexpected outage due to a massive incoming attac...

Dear Valued Offshore Customers,

We want to inform you that our offshore server is currently facing an unexpected outage due to a massive incoming attack (100TB+), directly at the data centre node where our servers are hosted. This issue is not originating from AquaHost, but from the data centre’s network level, which has impacted all services running on that node.

Our services were fully stable and operational earlier today in the afternoon for a time, but after receiving the latest update from the data centre, it has been confirmed that the scale of the attack is extremely large, and mitigation may take some time.

What Is Happening?

The data centre is currently working to absorb and filter the high-capacity attack.

Because of the size (100TB+), the recovery process may take longer than usual.

All servers on that specific node—not only AquaHost—are affected.

What AquaHost Is Doing

We are in continuous contact with the data centre’s engineering team and monitoring the situation live.
As soon as services start coming back online, we will:

1. Monitor the server for a minimum of 24 hours to ensure stability.

2. Only after confirming stable uptime, we will update all customers officially.

We understand this downtime may affect your workflow, and we sincerely thank you for your cooperation during this unexpected event.

Rest assured — your data and hosting environment remain safe, and we will update you as soon as we receive confirmed technical progress from the data centre.

We deeply apologize for the inconvenience this outage has caused and assure you that we are treating this with the highest priority.

Thank you for your understanding and patience.

If you have any other concern raise ticket at https://client.aquahost.in/supporttickets.php

Posted on: November 15, 2025

Offshore Server Update

Dear Offshore Users, Our offshore server, which was experiencing downtime earlier, is now fully restored and stable. All services are functioning nor...

Dear Offshore Users,

Our offshore server, which was experiencing downtime earlier, is now fully restored and stable. All services are functioning normally.

If you still face any issues with your website, cPanel, or emails, please raise a support ticket at https://client.aquahost.in/supporttickets.php, and our team will assist you immediately.

Thank you for your patience and understanding.

Aquahost Support

Posted on: November 15, 2025

Temporary Service Downtime — Offshore Hosting Services

Dear Customers, We sincerely apologize for the inconvenience. Our offshore hosting services are currently experiencing a temporary out...

Dear Customers,

We sincerely apologize for the inconvenience.

Our offshore hosting services are currently experiencing a temporary outage.
The issue has been traced to a data-centre–level downtime, and our team is already in active communication with the DC providers.

At the moment, they have not provided any exact ETA, but the issue is being worked on.
As soon as the services are fully stabilized and operational again, we will update you immediately.

Thank you for your patience and understanding.

If you have any other concerns please raise ticket at https://client.aquahost.in/supporttickets.php

Warm Regards,

AquaHost Support Team

Posted on: November 15, 2025

Latest News & Updates

Announcement: Temporary Outage on Singapore Shared Server

Important Announcement – Offshore Server Migration

Important Announcement – Offshore Server Outage (Data Centre Side Attack)

Offshore Server Update

Temporary Service Downtime — Offshore Hosting Services

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